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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Arnold Anzaldua

Arnold Anzaldua

November 15, 2024

5  out of  5
rating by Arnold Anzaldua
"Just got off the phone with nick. He said he would call me back by EOD and bro called me back in 15 min with everything I needed. Specific cases are things that should be handled by specific people. Nick obviously knows how to communicate effectively and be specific."
We responded:
"Thank you, Arnold, for your kind words. We're thrilled to hear that Nick provided you with prompt and effective service in regards to all of your insurance questions."
Profile photo of Derrick White

Derrick White

November 12, 2024

5  out of  5
rating by Derrick White
"Nick was very professional when I make my rental insurance payment over the phone"
We responded:
"Thank you, Derrick, for your kind words! We're thrilled to hear that Nick provided professional service during your rental insurance payment."
Profile photo of Janice Layne

Janice Layne

November 11, 2024

5  out of  5
rating by Janice Layne
"I currently serve on the board of directors for Crowley House of Hope, and when I found that Josh Hanna has, at one point or another, contributed to the success of our organization, I decided to patronize his efforts and become a customer. For several years now, I have worked with an agent, Jackie, who has always been kind and accommodating, which, too, has kept me as a customer. This morning, when I called, I spoke to Nick. Nick, too, was kind and knowledgeable, and he answered all my questions. Josh is fortunate to have such a team of agents available to address my concerns and respond when needed."
We responded:
"Thank you, Janice, for your kind words and continued support over the years with each of our team members. We're thrilled to hear about your positive experiences with Jackie and Nick. Your feedback is greatly appreciated, and we're proud to contribute to Crowley House of Hope."
Profile photo of Thomas Moses

Thomas Moses

November 7, 2024

5  out of  5
rating by Thomas Moses
"The agents here are all prompt, friendly, thrifty, and knowledgeable. Great place to get all your insurance needs!"
We responded:
"Thank you, Thomas, for your kind words! We're thrilled to hear that you found our team prompt, friendly, and knowledgeable. Your satisfaction is our top priority, and we appreciate your trust in us for your insurance needs."
Profile photo of Tina Smith

Tina Smith

November 5, 2024

5  out of  5
rating by Tina Smith
"I would like to thank Josh Hanna and his staff for always providing excellent customer service. Selena, thank you for outstanding services as you represent the brand of Josh Hanna in Crowley. It's a pleasure to be your long-time customer, and knowing you care for your customers' needs by finding a solution to make life easier. Everytime I visit Krogers in Crowley and see your information on the shopping carts, I say to myself "That's my insurance agent and his company speaks volume" Again, thanks to the entire staff of Josh Hanna Agent in Crowley, TX."
We responded:
"Thank you, Tina, for your kind words and continued trust. We're thrilled to hear about your positive experiences with Selena and our team. Your support means a lot to us, and we're proud to serve you. Thank you for being a valued customer!"
Profile photo of tara newsom

tara newsom

November 5, 2024

5  out of  5
rating by tara newsom
"Nick was very helpful and courteous when I called to fix my payment after I had to cancel my card."
We responded:
"Thank you, Tara, for your kind words. We're delighted to hear that Nick was able to assist you efficiently and courteously. Your satisfaction is our priority, and we appreciate your feedback."
Profile photo of Mommy Allen

Mommy Allen

November 4, 2024

5  out of  5
rating by Mommy Allen
"They go above and beyond the call to make sure that you know you and all your needs are important to them how could you ask for more"
We responded:
"We're thrilled to hear that you feel valued and well taken care of. Your satisfaction is our top priority, and we appreciate your trust in our team."
Profile photo of Mayerling Briceno

Mayerling Briceno

November 4, 2024

5  out of  5
rating by Mayerling Briceno
"Gracias Selene por tu excelente atención y paciencia para aclarar mis dudas ! Excelente agente bilingüe"
We responded:
"Gracias, Mayerling, por tus amables palabras. Nos alegra saber que Selene pudo asistirte con paciencia y claridad. Valoramos mucho tu reconocimiento y estamos aquí para ayudarte siempre."
Profile photo of Kofi “Ka Soul Roots”

Kofi “Ka Soul Roots”

November 4, 2024

5  out of  5
rating by Kofi “Ka Soul Roots”
"They helped me a lot going through car Incurance policies"
We responded:
"We're delighted to hear that our team was able to assist you with your car insurance policies."
Profile photo of Matsey Flatt

Matsey Flatt

October 31, 2024

5  out of  5
rating by Matsey Flatt
"I spoke with Nick, and I was very impressed with his professionalism and kind spirit. I would highly recommend this office for all of your insurance needs."
We responded:
"Thank you, Matsey, for your kind words! We're thrilled to hear that Nick provided you with excellent service. Your recommendation means a lot to us, and we're here to assist with all your insurance needs."
Profile photo of Coraima Pulido

Coraima Pulido

October 31, 2024

5  out of  5
rating by Coraima Pulido
"Selena❤️"
We responded:
"Thank you, Coraima, for your wonderful review!"
Profile photo of Adrian Garcia

Adrian Garcia

October 29, 2024

5  out of  5
rating by Adrian Garcia
"I have never experience the customer service that I am getting from this office an agent named Selena awesome person. Awesome customer service hands-down the best agent for anything that I have ever dealt with."
We responded:
"Thank you, Adrian! We're thrilled to hear about your positive experience with Selena and our office. Your kind words and recognition of our customer service mean a lot to us. We're here to help with all your insurance needs!"
Profile photo of Alex Itani

Alex Itani

October 29, 2024

5  out of  5
rating by Alex Itani
"The office staff are very helpful and very responsive"
We responded:
"Thank you, Alex, for your kind words and 5-star rating! We're delighted to hear that our office staff has been helpful and responsive to your needs. Your satisfaction is our top priority."
Profile photo of Yessenia Ramirez

Yessenia Ramirez

October 29, 2024

5  out of  5
rating by Yessenia Ramirez
"Great customer service. Always are willing to help and answer all my questions!"
We responded:
"Thank you for your kind words! We're thrilled to hear that you had a positive experience with our customer service. Your satisfaction is our top priority, and we're always here to help with any questions you may have."
Profile photo of Jennilin Burge

Jennilin Burge

October 28, 2024

5  out of  5
rating by Jennilin Burge
"Selena is so professional great customer service highly recommend"
We responded:
"Thank you, Jennilin, for your kind words! We're thrilled to hear that Selena provided you with excellent customer service. Your recommendation means a lot to us."
Profile photo of Roland Chemali

Roland Chemali

October 28, 2024

5  out of  5
rating by Roland Chemali
"Josh Hanna Agency take their responsibility to heart. They act as a very effective liaison between me, the customer and the company they represent State Farm"
We responded:
"Thank you, Roland, for your kind words. We're delighted to hear that you appreciate our dedication and effective communication. Your satisfaction is our top priority, and we're grateful for your trust in our agency."
Profile photo of Dr. Sonya Curtis

Dr. Sonya Curtis

October 24, 2024

5  out of  5
rating by Dr. Sonya Curtis
"Great customer service"
We responded:
"Thank you for taking the time to leave us a 5-star rating!"
Profile photo of Andre Mckay

Andre Mckay

October 17, 2024

5  out of  5
rating by Andre Mckay
"It’s been a long time coming for this review so I’ll hope they will forgive me for not doing it sooner. To say that they are exceptionally the best insurance agency that I’ve ever worked with is an absolute understatement. They have been more hands on with my accounts than any previous company would even think to consider. Helping me in my times of need and just taking a call to help me get some general understanding about something. Calling if I’m late to make sure I’m ok and ensuring my needs are met 100%. That’s what real service looks like to me."
We responded:
"Thank you, Andre, for your kind words and glowing review. We're thrilled to hear about your positive experience with our team. Providing exceptional service and support is our top priority. We truly appreciate your trust and look forward to continuing to serve you."
Profile photo of Trista Diaz

Trista Diaz

October 17, 2024

5  out of  5
rating by Trista Diaz
"I want to say thank you Micha for helping me out helping me out and I like that she sent me a card to see if everything went well, if I ever needed anything to contact her, I really did appreciate that . Thank you"
We responded:
"Thank you, Trista, for your kind words! We're thrilled to hear Micha provided excellent service and followed up with you. Your appreciation means a lot to us."
Profile photo of Tracy Welterlen

Tracy Welterlen

October 15, 2024

4  out of  5
rating by Tracy Welterlen
"They're super helpful and responsive. I've saved a ton by bundling home and auto with them. And they're actually willing to cover my home, which seems to be getting harder these days in Texas."
We responded:
"Thank you, Tracy, for your kind words! We're delighted to hear that you've found our team helpful and responsive, and that bundling your home and auto insurance has been beneficial. Please let us know how we can make your experience a 5-star one."
Profile photo of aurelia buju

aurelia buju

October 15, 2024

1  out of  5
rating by aurelia buju
"Josh Hanna is very unprofessional, inconsiderate, and arrogant. I emailed him two times regarding one of my concern and he never replied to my email. Very insensitive with no customer service skills!! I would never recommend Jash Hannyto anyone!!"
We responded:
"Aurelia, I want to apologize for your experience. We take your feedback on our agency very seriously. I'd love to understand how we can improve, can you reach out to our office again? Thank you! "
Profile photo of Megan Moreno

Megan Moreno

September 18, 2024

5  out of  5
rating by Megan Moreno
"I reached out to Selena and she was so helpful in every way, very nice and professional!! Definitely will be going to her for question and help if needed in the future!!"
We responded:
"Thank you, Megan! We're thrilled to hear that Selena provided you with such helpful and professional service. Your kind words mean a lot to us!"
Profile photo of Edwin Smith

Edwin Smith

September 16, 2024

5  out of  5
rating by Edwin Smith
"Was very professional and a great help getting me what I needed."
We responded:
"Thank you, Edwin, for your kind words! We're thrilled to hear that you found our service professional and helpful. It's our goal to ensure you get exactly what you need. We appreciate your trust in us!"
Profile photo of Azucena Jimenez

Azucena Jimenez

September 11, 2024

5  out of  5
rating by Azucena Jimenez
"Reached out to Selena with some questions. She was very knowledgeable and sweet. Still looking at my options but overall had a great service."
We responded:
"Thank you for your kind words! We're delighted to hear that Selena provided knowledgeable and sweet service. We appreciate your feedback!"
Profile photo of Jenny Bee

Jenny Bee

September 10, 2024

5  out of  5
rating by Jenny Bee
"Such a great staff! Very informative & reliable."
We responded:
"Thank you, Jenny! We're thrilled to hear that you found our staff informative and reliable. Your positive feedback is greatly appreciated and motivates us to continue providing excellent service."