State Farm® Insurance Agent Josh Hanna

"Josh Hanna State Farm Insurance is the best. Always work with Jonnie. She’s fantastic !! One of the few people that I don’t mind getting into our business. Aways has our best interest at the forefront if you are looking for an insurance home, definitely call Josh Hanna’s office."

"Can I tell you how easy Jacey made this process?!! From the empathy that was shown and the time she took to answer each and everyone of my questions, as I do work for one of their competitors. I was truly impressed. Customer service is very rare these days and I was provided with the best. I should have reached out to them first and saved myself the run around!! Seems as she enjoys her job as well. Hard working happy employee's are a must and a treat Thank you for your time and patience. You assistance with getting both home and car policies is tremendously appreciated."

"Getting new car and renters insurance was quick, affordable, and easy to bundle. Jacey is knowledgeable, quick to respond and makes sure to answer all of my questions. Highly recommend Josh Hanna as well as you can tell he cares about the service he's providing and people who represent his agency."

"So I’m not one to change things in my financial life such as phone carriers and insurance companies, if it doesn’t just sound crazy high I leave it alone and deal with it. But here about 3 months ago I received an email from my insurance carrier that my car insurance was going up over a $100.00 a month so that got my attention. I wasn’t sure how I was going to go about getting other quotes so as usual I googled insurance companies in my area and filled out an online questionnaire about what I was looking for so I filled it out and a a day goes by and I start getting phone calls from numerous companies so I mostly let them go to voicemail for about a week. One of those voicemails happened to be Jacey Back with State Farm, I didn’t think much about calling her back because I just figured a well known insurance company like State Farm would be to expensive. But Jacey didn’t give up she called back a few times and finally caught me not working or busy so I answered and talked to her. She went right to work for me, she made it so easy that I also had her check on camper insurance which was significantly lower than the carrier I had so I had her give me a quote on my home insurance and guess what? Yes it was lower so needless to say I switched everything to State Farm so if it wasn’t for Jacey’s help I would still probably be paying way to much for insurance. Thank you Jacey Back for being patient with me through out this change over process."

"I lost my mother April 12th and spoke to Mr. Hanna late on a Friday evening about 2weeks after, he had returned my call. He discussed in length what he could do for me, and he was going to advice his staff in the Crowley location. I was switching the payment draft out of out account starting in May. I had closed my mother's checking account in May once I had her death certificate. Nothing bothers me more than someone who doesn't do their job. I called at spoke to a Kristen is what I have written on my note pad. I gave information on new checking account and was told there are no notes anywhere that I spoke to Mr Hanna. I was treated like I was lying and she acted shocked I spoke directly to Mr. Hanna. I received a phone call from a Krysten about a week or two later to get checking account information, which I had already called and given once. I once again gave our checking account information to the lady for the monthly payment to be auto drafted. One 05- 26-23 I received a cancelation notice for none payment. My mother's death certificate had already been sent to the insurance office. I'm already dealing with the loss of two family members with in 5 months and now to deal with this is appalling. Mr Hanna offered to help move my mother policy over to my state farm agent but at that time I said no because I was dealing with a lot. It would just be easier to leave it with hom for the time being . I'm left feeling disrespected and not important enough as a customer. Brenda Cutler"

"I just want to say how wonderful Jacki is. I have worked with her for 5 years now. She is a delight. Friendly. Knowledgeable, compassionate, forward thinking, I can go on. I have felt confident after speaking with her. I've also worked with Stephany who is as equally delightful and knowledgeable. Josh is a hard working agent who cares about his clients and team. Get an agent like Josh-better yet, have Josh be your agent. Thank you to the hard working team Josh Hanna State Farm!"